Refund policy

We stand behind our products!

We think you’re going to love your Whimsys products! However, if you aren’t completely satisfied with your purchase, you can return or exchange your item(s) within 15 days of purchase for a full refund (the shipping cost is not refundable). 

To report a damaged product, quality, or shipping issue, please contact our customer service team for assistance at Whimsys.us@aol.com

We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.